State Farm® Insurance Agent Kelli Ashbrook-Cummings

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Heather Hall

November 22, 2023

5 out of 5

"Love the team at Kelli Ashbrook Cummings State Farm!"

Minister Wyatt Williams

November 22, 2023

5 out of 5

"Love my State Farm family's. I've been with State Farm for over 20 years. The Atlanta branch group of agents are awesome. Thank you for everything you do. May God bless you all. ✝️🙏🏾🙂"

Rose Wiltcher

November 22, 2023

5 out of 5

"Kelli Smith has done a great job getting us insurance!"

Erika Segura

November 21, 2023

5 out of 5

"Alyssa is amazing she goes above and beyond for her clients"

Shauntel Johnson

November 21, 2023

5 out of 5

"Thank you, Kelli & Aubrey! You guys have been so helpful! ❤️"

Aubrey Maynard

November 21, 2023

5 out of 5

"Kelli Ashbrook State Farm Atlanta gives me such a hometown feeling. They know me by name and greet me with a smile! They also had the Julie's Deli Food Truck there a couple weeks ago! How cool?"

Alyssa Bragg

November 14, 2023

1 out of 5

"We were involved in an accident back in May 2023 where we were rear ended and not found at fault. We had to file through State Farm because the person who hit us did not have enough coverage. Long story short, both Geico and State Farm use CCC to provide a valuation of the car. Geico valued my car a couple thousand dollars more than State Farm and I had to fight for nearly a month to even get them to match the price Geico gave us which was still not enough to replace my 2021 Honda Civic. To me, it feels like the staff does not go out of their way to take care of your case. I had to constantly call and go to the office to get things done. I called and left messages with no return. The final straw was when I got my replacement vehicle, my premium increased by nearly $200 when I didn’t set up drive safe and save even though I was told my rates would not change if I chose to discontinue at any time. I had $531 automatically drafted out of my account and when I cancelled my policy the next day was only refunded $179 because I “violated my drive safe and save contract.” However, I was never sent a beacon to activate it. The office told me I could have came and got one at the office but I was unaware of that. I’m sure other people have had great experiences with State Farm, but mine was an awful nightmare! I will never insure with State Farm again and warn all my family members and friends to stay away."

Chad Grubaugh

October 13, 2023

5 out of 5

"they make sure you are taking care of at all tmes"

Sharon Barry

October 13, 2023

5 out of 5

"Kelli Smith is always knowledgeable, friendly, and helpful"

Jared Williams

September 7, 2023

5 out of 5

"Alyssa Sapp was amazing to talk to easy to work with and overall a enjoyable experience. Would recommend to anyone."

M W

August 31, 2023

5 out of 5

"Kelli, Mike & Kim real pros. Always answer & review my questions on homeowner's, auto & farm equipment with interest."

tom camp

August 31, 2023

5 out of 5

"Always friendly and exceptional customer service."

Judy McGuire

August 31, 2023

5 out of 5

"Absolutely the best!!!! Kelli and her team always provide the best service! Hands down best in East Texas!"

Cynthia Putman Thompson

August 30, 2023

5 out of 5

"Alyssa was more than helpful and a pleasure to work with."

Vicki Dubuisson

August 30, 2023

5 out of 5

"Awesome experience, will definitely recommend this agency!"

Phillip Mcadams

July 20, 2023

5 out of 5

"Great staff. Made getting insurance easy!!!!"

Mona Dupree

December 2, 2022

5 out of 5

"Best insurance agent and team in town!!"

Vicki Crawford

December 2, 2022

5 out of 5

"State Farm has always provided excellent service! We've used them for many, many years. All of the staff is very helpful and friendly, but I have to say Kim Wilson is my personal favorite! . She gives us great prices and explains everything so well and in depth. She’s awesome!"

Vicki Keith

December 2, 2022

5 out of 5

"Always friendly and able to assist me in every way."

Hugh Jester

December 1, 2022

5 out of 5

"Been with them 30 years and always satisfied. I rely on Kim Wilson to keep my business in order."

Lisa Jester

December 1, 2022

5 out of 5

"We have had great service through the years and you’ll not find anyone more informed, kind, or helpful than Kim Wilson."

Sherri Cuzco

November 23, 2022

5 out of 5

"Kelli Ashbrook StateFarm, Best insurance and agency!! Kelly Smith, allows so helpful, kind, and very knowledgeable!!"

Lexi Mings

November 23, 2022

5 out of 5

"I called the other day and got the the gang in the atlanta office it was such a pleasure loved their hometown feel they gave any going above and beyond they were so helpful and answered any question i have them."

weldon wilson

November 23, 2022

5 out of 5

"Kim is FANTASTIC"

julia morlet

November 23, 2022

5 out of 5

"The best service out there! Will get you treated right!"

What our customers say about us...

Heather Hall

November 22, 2023

5 out of 5

"Love the team at Kelli Ashbrook Cummings State Farm!"

Minister Wyatt Williams

November 22, 2023

5 out of 5

"Love my State Farm family's. I've been with State Farm for over 20 years. The Atlanta branch group of agents are awesome. Thank you for everything you do. May God bless you all. ✝️🙏🏾🙂"

Rose Wiltcher

November 22, 2023

5 out of 5

"Kelli Smith has done a great job getting us insurance!"

Erika Segura

November 21, 2023

5 out of 5

"Alyssa is amazing she goes above and beyond for her clients"

Shauntel Johnson

November 21, 2023

5 out of 5

"Thank you, Kelli & Aubrey! You guys have been so helpful! ❤️"

Aubrey Maynard

November 21, 2023

5 out of 5

"Kelli Ashbrook State Farm Atlanta gives me such a hometown feeling. They know me by name and greet me with a smile! They also had the Julie's Deli Food Truck there a couple weeks ago! How cool?"

Alyssa Bragg

November 14, 2023

1 out of 5

"We were involved in an accident back in May 2023 where we were rear ended and not found at fault. We had to file through State Farm because the person who hit us did not have enough coverage. Long story short, both Geico and State Farm use CCC to provide a valuation of the car. Geico valued my car a couple thousand dollars more than State Farm and I had to fight for nearly a month to even get them to match the price Geico gave us which was still not enough to replace my 2021 Honda Civic. To me, it feels like the staff does not go out of their way to take care of your case. I had to constantly call and go to the office to get things done. I called and left messages with no return. The final straw was when I got my replacement vehicle, my premium increased by nearly $200 when I didn’t set up drive safe and save even though I was told my rates would not change if I chose to discontinue at any time. I had $531 automatically drafted out of my account and when I cancelled my policy the next day was only refunded $179 because I “violated my drive safe and save contract.” However, I was never sent a beacon to activate it. The office told me I could have came and got one at the office but I was unaware of that. I’m sure other people have had great experiences with State Farm, but mine was an awful nightmare! I will never insure with State Farm again and warn all my family members and friends to stay away."

Chad Grubaugh

October 13, 2023

5 out of 5

"they make sure you are taking care of at all tmes"

Sharon Barry

October 13, 2023

5 out of 5

"Kelli Smith is always knowledgeable, friendly, and helpful"

Jared Williams

September 7, 2023

5 out of 5

"Alyssa Sapp was amazing to talk to easy to work with and overall a enjoyable experience. Would recommend to anyone."

M W

August 31, 2023

5 out of 5

"Kelli, Mike & Kim real pros. Always answer & review my questions on homeowner's, auto & farm equipment with interest."

tom camp

August 31, 2023

5 out of 5

"Always friendly and exceptional customer service."

Judy McGuire

August 31, 2023

5 out of 5

"Absolutely the best!!!! Kelli and her team always provide the best service! Hands down best in East Texas!"

Cynthia Putman Thompson

August 30, 2023

5 out of 5

"Alyssa was more than helpful and a pleasure to work with."

Vicki Dubuisson

August 30, 2023

5 out of 5

"Awesome experience, will definitely recommend this agency!"

Phillip Mcadams

July 20, 2023

5 out of 5

"Great staff. Made getting insurance easy!!!!"

Mona Dupree

December 2, 2022

5 out of 5

"Best insurance agent and team in town!!"

Vicki Crawford

December 2, 2022

5 out of 5

"State Farm has always provided excellent service! We've used them for many, many years. All of the staff is very helpful and friendly, but I have to say Kim Wilson is my personal favorite! . She gives us great prices and explains everything so well and in depth. She’s awesome!"

Vicki Keith

December 2, 2022

5 out of 5

"Always friendly and able to assist me in every way."

Hugh Jester

December 1, 2022

5 out of 5

"Been with them 30 years and always satisfied. I rely on Kim Wilson to keep my business in order."

Lisa Jester

December 1, 2022

5 out of 5

"We have had great service through the years and you’ll not find anyone more informed, kind, or helpful than Kim Wilson."

Sherri Cuzco

November 23, 2022

5 out of 5

"Kelli Ashbrook StateFarm, Best insurance and agency!! Kelly Smith, allows so helpful, kind, and very knowledgeable!!"

Lexi Mings

November 23, 2022

5 out of 5

"I called the other day and got the the gang in the atlanta office it was such a pleasure loved their hometown feel they gave any going above and beyond they were so helpful and answered any question i have them."

weldon wilson

November 23, 2022

5 out of 5

"Kim is FANTASTIC"

julia morlet

November 23, 2022

5 out of 5

"The best service out there! Will get you treated right!"