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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Rye

Laura Rye

September 12, 2024

5  out of  5
rating by Laura Rye
"Great people, very knowledgeable, very helpful and prompt!!"
We responded:
"Laura, thank you for the kind review and for the 5 stars!! We appreciate you!!"
Profile photo of Jamie Hodge

Jamie Hodge

July 19, 2024

5  out of  5
rating by Jamie Hodge
"Alyssa I want to thank you for your help your was very kind and very professional one of the nicest agents I worked with keep up the good work 😊"
We responded:
"Jamie, thank you so much for the 5 star review and the kind words!! We appreciate you!! "
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Susan Irby

July 18, 2024

5  out of  5
rating by Susan Irby
"Quick, efficient, courteous service Thank you Alyssa."
We responded:
"Thank you so much Susan, we appreciate you and your review!! "
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Ka Wadl

June 25, 2024

5  out of  5
rating by Ka Wadl
"Kim was great in assisting me!"
We responded:
"Thank you so much for letting us know how pleased you were!! We appreciate you and your 5 Star review!! "
Profile photo of Missy Lemmon

Missy Lemmon

June 17, 2024

5  out of  5
rating by Missy Lemmon
"Kelli and her staff have consistently gone above the norm when helping my husband and myself. Whether its been a cracked windshield (2) or a totaled vehicle they have graciously explained every step of the way, and answered the same questions several times. Kelli and her staff are keepers!"
We responded:
"Missy, we so appreciate you and your business!!! Thank you for letting us know that you are please and for the recommendation!! "
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Debbie Mayfield

June 13, 2024

5  out of  5
rating by Debbie Mayfield
"Kim at State Farm is so sweet! She has always been so helpful with our insurance needs. All the people at the Atlanta office are super nice!"
We responded:
"Debbie, thank you so much for your 5 star review and for you recommendation!! We appreciate you and your business!! "
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latrice palmer

June 12, 2024

5  out of  5
rating by latrice palmer
"This is a review for Alyssa. She was awesome. She was dedicated to finding my grandson the best rates and walked me through the process. It was easy and understandable. She was not pushy but offered solutions and options and I appreciated that ! She is a great asset to State Farm. I gave her a 10.❤️❤️❤️"
We responded:
"Latrice, thank you so much for letting us know how pleased you have been with Alyssa!! I will make sure she hears your kind words and knows about the 5 star review!! Thank you 😊!! "
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Sue Wilson

May 20, 2024

5  out of  5
rating by Sue Wilson
"I needed a replacement ID card and it was sent immediately! Thanks"
We responded:
"We are here to serve in any way we can!! Thank you so much Ms Sue and for the 5 star review!! "
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Elizabeth Baker

May 20, 2024

5  out of  5
rating by Elizabeth Baker
"I love working with Kim Wilson. She’s always been helpful and kind as I navigate insurance (and all my questions) for cars, horse trailers, and rental/home insurance. I highly recommend Kim and the Kelli Ashbrook-Cummings team!"
We responded:
"Elizabeth, thank you so very much for your kind review!! We appreciate you and you recommending us!! "
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Joy Young

May 8, 2024

5  out of  5
rating by Joy Young
"Alyssa is an absolute doll! She is so patient with me and answered all of my questions. Clearly explaining each part of my policy. I would highly recommend giving her a call for any insurance needs!"
We responded:
"Joy, thank you so much for your recommendation, the 5 star review and your kind words!! We appreciate you!! We are so glad you were pleased!! "
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Colby Horn

April 23, 2024

5  out of  5
rating by Colby Horn
"Easy and quick process, good rates, overall good experience."
We responded:
"Colby, thank you for your 5 star review!! We appreciate you!!! "
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Katie Carlton

April 23, 2024

5  out of  5
rating by Katie Carlton
"Alyssa is my agent and she is top notch!! I’ve never had anyone take care of my insurance needs as much as she does. I’ve had multiple obstacles this past year and she jumped through hoop after hoop to take care of us. Can’t recommend enough!"
We responded:
"Katie, thank you so much for your 5 star review!! I will make sure Alyssa hears your kind words!! We appreciate you!!! ~Kelli "
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Charlene Weaver

April 18, 2024

5  out of  5
rating by Charlene Weaver
"Always professional and helpful in a timely manner. I highly recommend Kelli Smith in the Atlanta office."
We responded:
"Charlene, thank you so much for the 5 Star review and your endorsement!! I will make sure Kelli Smith knows about your kind words and review!! We appreciate you!! ~Kelli Ashbrook"
Profile photo of Banjo Samuels

Banjo Samuels

April 16, 2024

5  out of  5
rating by Banjo Samuels
"Thank you to the agents of the Atlanta Tx office your service is the most how do you improve on perfection"
We responded:
"Banjo, you are the sweetest!!! We appreciate you and love serving you!! Thank you for your 5 star review and always bringing us all joy!! ~Kelli"
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Chris Champion

April 15, 2024

5  out of  5
rating by Chris Champion
"Absolutely wonderful people to deal with. Very professional And they'll get you the help that you need."
We responded:
"Chris, thank you so much for your kind 5 star review!! We appreciate you!! ~Kelli"
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Terri Plassman

April 6, 2024

5  out of  5
rating by Terri Plassman
"Mike from the Atlanta Texas office was great. He was very friendly. He had great follow up and I felt confident that he was listening to my needs. Thank you"
We responded:
"Terri, thank you for your feedback on Mike and for the 5 star review!! I will make sure Mike knows that you appreciate him!! We appreciate you and look forward to taking care of any of your insurance needs!! Thank you again!! ~Kelli"
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Riley Koehn

April 3, 2024

5  out of  5
rating by Riley Koehn
"Super friendly and worked great with us!!"
We responded:
"Thank you so much sweet Riley!! We love and appreciate you!! "
Profile photo of Colton Dibenedetti

Colton Dibenedetti

April 2, 2024

5  out of  5
rating by Colton Dibenedetti
"Alyssa was so helpful . She took care of everything super fast . She saved me a bunch of money with a much better policy than progressive . She was awesome"
We responded:
"Colton, thank you for 5 star review!! We appreciate you and are thrilled we were able to save you money and provide better coverage!! We are excited you’re our customer!! Let us know if there is anything we can do, we are happy to be your Insurance Agency!! I’ll make sure Alyssa hears about your kind review!!"
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Shawn Wilcox

March 22, 2024

5  out of  5
rating by Shawn Wilcox
"Alyssa and Mike are great good rates and awesome costumer service"
We responded:
"Shawn, thank you so much for your 5 star review and recommendation!! We appreciate you!! I will make sure Alyssa and Mike both hear about your kind review!! Thank you!!"
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janice chunn

March 22, 2024

5  out of  5
rating by janice chunn
"Kelly, Ashbrook, Cummings and Mike Hall are very professional and nice. They are prompt on returning my calls and answering my questions. Their agency quoted me the best prices for home and automobile insurance. I would highly recommend them."
We responded:
"Janice, thank you so much for the 5 Star review and recommendation!! We greatly appreciate you!! We are hear to serve and happy to assist with your insurance and financial services any way we can!! Thank you again!! Kelli"
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Linda Sapp

March 20, 2024

5  out of  5
rating by Linda Sapp
"If you need a quote, ask for Alyssa! She is very helpful and professional."
We responded:
"Linda, thank you so much for your 5 star review!! Alyssa is awesome, I will make sure she knows and hears about your kind review!! Thank you!!"
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Micah Morelock

March 7, 2024

5  out of  5
rating by Micah Morelock
"If you need a quote for anything. Ask for Alyssa Sapp. She’ll get all your insurance needs taken care of."
We responded:
"Thank you so much for the review!! We appreciate you!! "
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Cody Powell

March 1, 2024

5  out of  5
rating by Cody Powell
"She was an amazing agent that helped me so so so very much with my auto insurance and she was VERY VERY supportive and helpful I would take her out for a steak dinner if you ever need insurance in a hurry I would definitely recommend her thank you Ms Kelli you are awesome and have the best heart thank you"
We responded:
"Cody, you are the sweetest!! Thank you so much for the awesome review, kind words and for your business!! We appreciate you!! "
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Nena Baker

February 18, 2024

5  out of  5
rating by Nena Baker
"Alyssa was so sweet & made it very easy to sign on with State Farm after our previous insurance was no longer an option. Alyssa answered all my questions & kept us up to date on any changes. Overall, this office is wonderful & everytime I call, my needs are met."
We responded:
"Thank you for letting us know how pleased you are with Alyssa!! We appreciate you and the 5 star review!! "
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Jeremy Young

December 21, 2023

5  out of  5
rating by Jeremy Young
"Kind and knowledgeable team."
We responded:
"❤️"